About Us
Serena London is more than just an e-commerce brand. We’re committed to enriching the lives of our customers by offering complete solutions that make daily life easier, healthier, and, most importantly, more enjoyable.
At Serena London, we go beyond simply competing on image, price, or convenience. Our focus is on creating customer-centred product journeys that truly make a difference and set us apart in the market.
We work tirelessly to meet our customers’ needs professionally and effectively, always in line with our core values of integrity and trust. Serena London has developed a world-class e-commerce infrastructure to meet the demands of today’s global consumers, offering fast and high-quality service with the latest technology. Enough about the webshop—let’s get you inspired!
You are at the heart of Serena London. One of our core values is the uniqueness of our products, so if you’re looking for something truly special that isn’t yet in our collection, don’t hesitate to let us know!
Our Values
Doers – Every day, a little better. Actions speak louder than words, and at Serena London, we bring this down-to-earth, entrepreneurial spirit to everything we do. Simply, get it done.
Friends – Honest, open, and straightforward. At Serena London, many of our colleagues are also friends. Friendship is our strength; together, we know more, achieve more, and definitely have more fun.
Trust & Integrity – For us, economic success and responsible business are inseparable. Respect, openness, accountability, and integrity are at the core of our company values. These principles rely on mutual trust and cooperation across the team, as well as each person’s commitment to individual responsibility, always in line with our company’s values and each individual’s moral compass.
Safe Online Shopping – At Serena London, you can shop with complete confidence. Your personal information and shopping activities are used solely by Serena London, and we offer a 100% secure payment page to ensure your transaction is safe.
Feel free to explore our shop, and we hope to welcome you soon to the Serena London family 💚
Enjoy shopping at Serena London!